FUSION 2012 - REMITTANCE AND PAYMENT PROCESSING SESSIONS FUSION 2012 - REMITTANCE AND PAYMENT PROCESSING SESSIONS

8-Step Plan to Enhance Your AR Billing Process and Speed Payment  CANCELLED

Basic # 1800 

Automating Claims Remittance Posting and Payments - Reconcillation for Healthcare Providers  NEW SESSION

Gordon Sellers - Director, Market Development
Systemware Inc.
Presentation Style – Traditional PowerPoint
Business Management and Organization – 1.0 Credit
Basic# 1895 – New Session
Discipline of Focus:  AR, TAWPI

This session will overview the evolving environment for claims remittance reconciliation in healthcare. Learn how providers are streamlining their remittance posting and payments reconciliation process and how new initiatives in electronic payments will impact this market.

Best Practices in Receivables Management

Brian Hinton – Senior Vice President
Huntington National Bank
Presentation Style – Traditional PowerPoint
Business Management and Organization – 1.0 Credit
Overview # 1810 – New Session
Discipline of Focus:  AR, TAWPI

What if you could see transactions as they move from your billing system to your customer and from your customer back to you to apply as recognized revenue — tracking status throughout the process?The past decade has introduced more technological advancements than any single decade in the past. Advances include the maturation of the Internet, image capture, data retention, and online presentment operating models. More recently, new technology has been applied to handheld devices such as mobile phones, tablets, and remote scanners.

This session will provide a glimpse of what can be achieved when many of these capabilities are applied to a typical receivables management process to deliver improved transparency and visibility to transactions. Further, the session will provide an introduction to software-as-a-service (SaaS) and "the cloud" delivery channels as one way to get started.

Billing and Payments: Watch Your Customers' Preferences  CANCELLED

Basic # 1815 

Case Study: Portland General Electric's Lockbox Change  CANCELLED

Rick VanBeek – Supervisor, Cash Remittance
Portland General Electric
Intermediate # 1820 

Crafting a Better Payment Strategy

Aaron Hawkins – Manager, Accounts Payable
Jo-Ann Fabric and Craft Stores
Presentation Style – Traditional PowerPoint
Business Management and Organization – 1.0 Credit
Intermediate # 1825 – New Session
Discipline of Focus:  AP

Jo-Ann Fabric and Crafts has increased its Automated Clearing House payments to vendors by 30 percent over the past two years. By eliminating check payments and implementing operational efficiencies, the organization has  saved almost $40,000 and improved its relationships with its vendors. Come learn about the company's experiences during the transition process and why it doesn't want 100 percent of its payments to transition to ACH.

Fitting Mobile and Consumer RDC Into Your Bank's Retail Strategy

Mike Packer – Account Executive
TransCentra
Presentation Style – Traditional PowerPoint
Business Management and Organization – 1.0 Credit
Intermediate # 1830 – New Session
Discipline of Focus:  AR, TAWPI

Mobile and consumer remote deposit capture are now considered "must haves" for most financial institutions. This presentation covers how these products fit into a bank's retail and corporate strategy and how they can provide a positive ROI. More specifically, this session uses industry research to outline why mobile and consumer RDC provides financial institutions with increased customer retention and the ability to gain new customers. It also outlines why the customers that are most likely to use mobile RDC are the most profitable.

Healthcare Payments Automation: Giving Your Revenue a Shot in the Arm with a Variation on the 'Lockbox' Concept

Gordon Sellers - Director, Market Development
Systemware Inc.
Presentation Style – Traditional PowerPoint
Business Management and Organization – 1.0 Credit
Overview # 1835 – New Session
Discipline of Focus:  AR, TAWPI

Electronic payments between insurers and health-care providers have opened the door to a faster way of doing business. Learn how your healthcare organization can benefit from the latest technology.

How to Boost Your AR Efficiency by 400 Percent to 500 Percent

Blaine Owns – Vice President of Enterprise Solutions
Brainware Inc.
Presentation Style – Traditional PowerPoint
Business Management and Organization – 1.0 Credit
Basic # 1890 – New Session
Discipline of Focus:  AR, TAWPI

The shift from transaction processing to value-added exception handling and analysis is critical for companies performing in-house payment processing, as well as banks and lockbox providers.  The flexibility to increase remittance volumes while reducing costs, eliminating errors and improving cycle times can result in a fivefold efficiency gain, giving you the ability to get more done with less.

THIS SESSION WILL COVER THE FOLLOWING:

  • Defining top performance in AR
  • Shifting resources from paper handling to exception handling
  • Incorporating "auto cash" functionally into the capture process
  • Automating the reconciliation process to open invoices
  • Building business intelligence from remittance document contents
  • Advances in IDC technologies specific to remit statements
  • Benefits of a single input channel for both electronic (ERA) and paper remit transactions
  • Downstream impacts on collections days sales outstanding, and write-off amounts
  • Long-term impacts on customer service and satisfaction

Improving Working Capital Management Through Consolidated Receivables

Amanda Hales – Director, Product Marketing
Creditron
Denise Conlon – Billing Exceptions / Cash Processing
NiSource
Presentation Style – Traditional PowerPoint
Business Management and Organization – 1.0 Credit
Overview # 1840– New Session
Discipline of Focus:  AR, TAWPI

In today's economic environment, effective working capital management is more important than ever. During this case study presentation, NiSource, one of the largest natural gas providers in the Midwest, will detail how consolidating its payment streams has helped the company improve working capital, as well as slash bank fees, reduce courier runs to deposit payments, gain real-time notification of customer disconnections, improve visibility into receivables for better reporting and cash management, and enhance service. Attendees will also have the opportunity to ask questions.

What you will learn:

  • The challenges posed by managing multiple payments platforms
  • Strategies for successfully evaluating and deploying a payments hub
  • The business benefits of consolidating payments platforms
  • Lessons learned by NiSource
  • Future predictions

Who should attend:

  • Payments executives
  • Cash management professionals
  • Operations managers
  • Treasury and cash management leaders
  • Technology managers
  • Consultants and project managers

Paper or Vapor? Will Mobile Pay ‘Vaporize' Lockbox Volumes?  CANCELLED

Ed Bachelder – Director, Research
Blueflame Consulting
Intermediate # 1850 

Practitioners Roundtable: Discussing the Changing Landscape of Receivables

Thomas Frale Jr. - President
BraMicMar Solution
Presentation Style – Traditional PowerPoint
Business Management and Organization – 1.0 Credit
Basic # 1845– New Session
Discipline of Focus:  AR, TAWPI

Join host Thomas Frale, President of BraMicMar Solutions and Transaction Directory for an informative, interactive session on current and future state of receivables processing.  This session features an interactive dialog with a number of industry practitioners in the receivables processing area to discuss subjects such as: 

  • Are Paper Transactions Going Away as Fast as Everyone Says?
  • What are Some of the Challenges Moving to Electronic Receipt?
  • What Do Treasury Providers Need to Do to Stand Out?

We will be offering a chance for the audience to ask questions at the end of the session.

Remittance Lockbox Challenges: An Interactive Discussion 

Pamela Garrett – President
Garrett Consulting Group Inc.
Presentation Style – Interactive Facilitated Discussion
Business Management and Organization – 1.0 Credit
Overview # 1855 – New Session
Discipline of Focus:  AR, TAWPI

Lockbox payment processing is becoming increasingly difficult to manage. Declining mail payment volume, postal service changes, electronic check deposits, remote scanning, low-speed integrated scanners, and web technology have changed the traditional workflow associated with mail payments. This session will discuss lockbox forecasting, staffing, scanning, data entry, exceptions, technology, and service-level agreements. Attendees will participate in an interactive discussion on best practices used to manage lockbox operations in today's challenging times. If you manage an in-house or outsourced lockbox operation, attend this session and share ideas with your peers.

Remittance Processing Partnerships: Things to Think About

Thomas Frale Jr. – President
BraMicMar Solutions
Presentation Style – Traditional PowerPoint
Business Management and Organization – 1.0 Credit
Basic # 1860 – New Session
Discipline of Focus:  AR, TAWPI

A session designed to address the various levels of partnerships and outsourcing options available to remittance processors of all sizes. We will discuss the different types of arrangements available as well as the benefits and challenges associated with each.

Selecting A Healthcare Remittance and Data Management Solution  UPDATED SESSION

Joy Paris-Johnson - VP, Senior Product Manager
City National Bank
Presentation Style – Traditional PowerPoint
Business Management and Organization – 1.0 Credit
Basic # 1865 – Updated Session
Discipline of Focus:  AR, TAWPI

The technologies healthcare providers use to not only collect payments, but more importantly to post payments, manage all the paper and archive all the data are undergoing a radical change today.  Your organization may be looking to provide these solutions or finding a processor with the solutions to combat the increasing transaction volumes, administrative costs, regulatory and compliance issues, and changes in market demands.  This session provides a comprehensive discussion on all the things to consider in performing a search to identify and select the best options to solve your organizations goal.

State of the Lockbox Market – 2012  UPDATED SESSION

Blaine Carnprobst – Managing Director, Receivables Product Line
BNY Mellon Treasury Services
Greg Cicero – Principal
Treasury Strategies Inc.
Jay Matyas – Senior Vice President
PNC Treasury Management
John Mintzer – VP, Senior Product Manager
RBS Citizens Global Transaction Services America
Paul Diegelman (Moderator) – SVP and Practice Manager
TransCentra
Presentation Style – Interactive Facilitated Discussion
Business Management and Organization – 1.0 Credit
Advanced # 1870 – Updated Session
Discipline of Focus:  AR, TAWPI

Join us again this year as we assemble a panel of industry experts to talk about what's new, changing, and simply disappearing in the lockbox industry. Last year's panel discussion on this topic was insightful, thought-provoking, and at times both rowdy and hilarious. This year will be no exception. If you're involved in wholesale or retail payment processing, you already know that site closures, provider consolidation, U.S. Postal Services challenges, offshore labor opportunities, and hub-and-spoke processing are under way.  AP and shared services professionals will gain an understanding of the industry that assists in processing the majority of your company's incoming cash.  Specific topics will include contracting for services and service levels, the changing competitive landscape, new services and business models, and key differentiators between providers.

The Road to a Receivables Hub

Blaine Carnprobst – Managing Director, Receivables
BNY Mellon SourceNet Solutions
Lawrence Buettner – VP, Innovation
WAUSAU Financial Systems
Presentation Style – Traditional PowerPoint
Business Management and Organization – 1.0 Credit
Intermediate # 1875 – New Session
Discipline of Focus:  AR, TAWPI

In this session, you'll learn about the building blocks that allow for your lockbox provider to become more closely integrated to your AR system:

  • Document imaging, which has become "the standard" for retail and wholesale lockbox operations
  • AR matching, which has existed for years, mostly with retail, and shows more potential in wholesale
  • Long-term image archiving, which involves adding images of electronic transactions such as ACH transactions and wire transfers
  • Integration of field payments, known as remote capture
  • Decisioning services
  • Extending AR matching and decisioning with ACH transactions and wire transfers

Wire Transfers with Extended Remittance Information and Payment Notification Details: How Can You Benefit?

Ken Isaacson, Vice President
Federal Reserve Bank of New York
Co-Facilitator TBA
Presentation Style – Traditional PowerPoint
Business Management and Organization – 1.0 Credit
Intermediate # 1880 – Updated Session
Discipline of Focus:  AR, TAWPI

On November 21, 2011, the operators of the nation's wire transfer systems, Fedwire and CHIPS, jointly implemented a significantly expanded message format to carry up to 9,000 characters of structured and standardized business remittance information such as invoice details. Many corporations previously reported that it is difficult to post and reconcile incoming wire transfers to accounts receivable because of inadequate remittance information. At this session, you will learn what has changed in the wire transfer systems and what you need to do to make use of this new functionality to reduce your exception processing. The session will also include discussion of the new functionality to support payment notification and tracking of wire transfers, such as the package tracking model applied to wire transfers.

XCEL Energy – Image Matters

Mike Tallitsch – SVP, Corporate Solutions
WAUSAU Financial Systems
Sandy Johnson - Billing Analyst
XCEL Energy
Presentation Style – Traditional PowerPoint
Business Management and Organization – 1.0 Credit
Intermediate # 1885 – New Session
Discipline of Focus:  AR, TAWPI

Xcel Energy, providing energy-related products to 3.4 million electricity customers and 1.9 million natural gas customers in eight states, was in need of a receivables processing system that allowed the capture of customer payments from several locations in the United States. This presentation will explore how Xcel Energy leveraged image capture receivables solutions to maximize efficiency and increase available cash, while offering the best and most accessible payment options for its customers. WAUSAU Financial Systems and Xcel Energy will walk through how image capture drives ROI through quicker transactions, while making customer service a priority.