Best Practices for Successful Accounts Payable Customer Service
Thursday, February 21, 2018; 2 to 3 p.m. EST
Brought to you by:
Phil Binkow, CEO, Financial Operations Networks
Description: Accounts payable activities touch thousands of stakeholders including vendors, employees, management and government entities. This session will cover current proven practices for delivering superior service to AP's customers.
Phil Binkow is CEO of Financial Operations Networks (FON), the parent company of InvoiceInfo and VendorInfo, an industry leading suite of self-service software-as-a-service applications for accounts payable and vendor relationship management.
Prior to starting Financial Operations Networks, Phil founded The Accounts Payable Network (TAPN) and The Accounts Payable Certification Programs which became the leading resources for AP training and certification. Prior to TAPN, Phil founded and served as CEO of PayTECH, a leading electronic payables processing, disbursements and information services provider serving companies such as Oracle, Cisco, the Gap, Charles Schwab, JP Morgan, NCR and Viacom. Under Phil PayTECH grew to process over 100 million invoices annually.
Program Level: Intermediate
Delivery Method: Group Internet-Based
Advanced Preparation: None
Successful completion of this program qualifies you to receive up to 1 CPE credits.